1. Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely by our payment partners)
• Date of birth (for age verification where required)
• Communication preferences

2. How We Use Your Information

We use the information we collect for various purposes:

• Order Processing: To process and deliver your orders, send order confirmations, and provide customer support
• Account Management: To create and manage your account, authenticate users, and personalize your experience
• Communication: To send transactional emails, respond to inquiries, and provide important service updates
• Marketing: To send promotional offers, newsletters, and personalized recommendations (with your consent)
• Service Improvement: To analyze usage patterns, improve our website functionality, and develop new features
• Security: To detect and prevent fraud, protect against unauthorized access, and ensure service security

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

• Payment processors to handle transactions securely
• Delivery partners to fulfill and deliver your orders
• Marketing platforms to send communications (with your consent)
• Analytics providers to help us understand how our services are used

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of information with access controls
• Regular security assessments and vulnerability testing
• Employee training on data protection practices
• Incident response procedures for data breaches

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

You can access and update your personal information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to certain legal obligations.

Marketing Preferences

You can opt-out of marketing communications at any time by:

• Clicking the “unsubscribe” link in any marketing email
• Adjusting your communication preferences in your account settings
• Contacting our customer service team

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@grocegoshopusa.space

Data Protection Officer

For privacy-specific concerns, you can contact our Data Protection Officer directly